A washing machine hose lets go at 2am and suddenly your Fletcher laundry room is underwater — that's the exact moment our dispatch line is built for, with a technician routed before you've finished mopping the first puddle.
Call +1-844-578-1604
Crews staged inside Fletcher limits
Written estimate, no hidden line items
IICRC-certified technicians on every truck
We run our Fletcher operation on IICRC-certified technicians and commercial-grade equipment, not a subcontractor list we pull from when the phone rings.
Our Fletcher dispatch desk is staffed around the clock by people, not an automated queue, which matters most at exactly the hour you're calling.
Homeowners dealing with a flood are stressed enough without technical jargon, so we train our crews to explain the process in plain terms from the first phone call.
Water damage rarely starts as a dramatic flood — it usually starts small, and these are the signs worth acting on before the damage spreads further.
Fresh paint over an old stain can hide the problem visually for a month or two, right up until the drywall paper backing gives out.
A smell that gets stronger after rain is a strong hint that groundwater or a foundation crack is letting moisture in during wet weather.
A hollow sound from tile that used to sound solid usually means the mortar bed lost adhesion from sustained moisture underneath.
A sudden increase in usage with no change in household habits is often the earliest sign of a slab leak, well before any visible water shows up.
Bubbling near a window frame frequently traces back to a failed seal letting water in gradually.
Dark spotting around grout lines or window frames is frequently the first visible sign of a developing moisture problem.
If more than one of these sounds familiar, it's worth a professional moisture check sooner rather than later.
We don't split Water Damage Repair into separate vendors for extraction, drying, and repair — one crew stays accountable for the whole job, from the first wet-vac pass to the final coat of paint.
The equipment on our trucks scales up or down to the job, but the process — assess, extract, dry, verify, repair — doesn't change.
Moisture meters classify the water as Category 1, 2, or 3 on arrival, which determines whether it's a straightforward extraction or a full contamination protocol.
Air movers and dehumidifiers get placed according to psychrometric readings taken at assessment, not a default layout used on every job regardless of conditions.
Materials that had direct contact with contaminated water almost always come out rather than get dried in place — that's a safety call, not a cost-cutting one.
Antimicrobial treatment on studs, subfloor, and other porous surfaces happens during the drying phase, especially anywhere that stayed wet more than 48 hours.
One contract from extraction through reconstruction means you're not managing two separate companies and two separate invoices.
Specialized content cleaning often saves items that looked like a total loss at first glance, which keeps replacement costs off your claim.
Four steps, no guesswork — here's exactly what happens between your call and a verified-dry structure.
A live dispatcher, not a voicemail tree, takes your call and asks a few quick questions about the source and severity so the crew rolls out prepared.
Moisture meters and thermal cameras trace exactly how far water has traveled, including inside walls and under flooring where it's invisible to the eye.
Standing water comes out first with commercial extraction equipment, then air movers and dehumidifiers go to work based on the readings just taken.
Every affected area gets re-tested before we call the job complete — no shortcuts on the sign-off.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Every technician carries IICRC certification, and every crew works fully insured — documentation available whenever you want it.
Regionally staged trucks mean a crew often arrives before a national chain's call center finishes the intake questionnaire.
We'd rather have the pricing conversation upfront than after the job's already underway.
Every job closes with a documented re-inspection, not a handshake and an invoice.
If our readings don't hit a safe drying standard on schedule, equipment stays running at our cost until they do — that's the bar we hold ourselves to.
Technicians aren't rewarded for closing jobs quickly, which keeps the incentive pointed at actually finishing the drying right.
Call +1-844-578-1604Whether your address sits in 45326 or a neighboring zip, the same crew and the same response standard applies.
Coverage extends past the city core into the surrounding Fletcher suburbs, so an outlying address isn't treated as a second-tier call.
"What stood out was how calm the technician stayed while explaining a genuinely stressful situation — that mattered more than I expected."
Renee A., Fletcher"A storm backed water into our finished basement and the crew classified it, extracted it, and had dehumidifiers running that same afternoon. The invoice matched the quote to the dollar."
Owen D., Fletcher"They didn't cut corners on the sanitization step even though it clearly slowed them down — with two kids in the house, that mattered to us."
Fatima J., Fletcher"Fast response and clear pricing, and they handled the back-and-forth with my insurance adjuster directly, which saved me a genuinely stressful week."
Lucas P., Fletcher"We had a slow leak for weeks without noticing, and thermal imaging found moisture in a spot we never would have checked ourselves."
Grace T., Fletcher"They sectioned off the wet area instead of shutting down the whole office during drying, which kept us operating almost normally."
Nathaniel W., Fletcher"The technician explained exactly which boards needed to go and which tested dry enough to keep, so we didn't overpay for the repair."
Bianca H., Fletcher"Storm runoff got into our crawl space and the smell alone told us something was wrong. They found a failed vapor barrier and fixed the actual cause during the same visit."
Derek S., Fletcher"They found the actual source of the leak instead of just drying the surface damage, which saved us from the same problem happening again in a month."
Melissa C., Fletcher"Being out of town when it happened was stressful enough — having a crew that could work directly with our property manager made it manageable."
Victor N., Fletcher
